Collect VST headset screenshots and screen recording data
When the VST device exhibits abnormal AR visual effects, please promptly save screenshots and screen recordings of the anomaly and report them to the EasyAR technical support team.
Press the corresponding button on the right controller as shown in the illustration to complete the screenshot operation.
Combination keys: Simultaneously press the Digital Crown and Top Button on the top of the headset, then quickly release. You will hear a familiar shutter sound, and the screenshot will be automatically saved to the Photos app.
Voice control: Simply say to Siri, “Siri, take a screenshot.”
Note
Due to the Vision Pro's foveated rendering technology, the area where your eyes are focused will be the sharpest in the screenshot, while the edges may appear slightly blurry. It is recommended to look directly at the content you want to capture before pressing the buttons.
Press and hold the designated button on the right controller as shown in the illustration to start screen recording.
Press and hold the designated button on the right controller again to stop screen recording.
Note
After enabling screen recording, a small red dot will appear in the upper-right corner of the Pico device's screen.
After stopping screen recording, the small red dot in the upper-right corner of the Pico device's screen will disappear.
Screen recording is enabled through the Control Center:
Open Control Center: Look upward until a small white dot (a downward arrow icon) appears at the top of the screen, then gaze at it and pinch your fingers to open it.
Select recording: Tap the "Control Module" icon (which looks like two horizontal sliders) in the Control Center, then find and tap the circular recording button (a solid dot).
Note
Note: If the recording button is not visible, go to "Settings" > "Control Center" and add "Record My View."
Enable microphone (optional): If you want to record your voice during screen recording, long-press the recording button, and an option to enable the microphone will appear.
Stop recording: Open the Control Center again and tap the recording button, or tap the red status bar/timestamp that appears at the top of the view to stop.
Navigate to the local file path: This PC\PICO 4 Ultra Enterprise\Internal shared storage\Pictures\Screenshots
Select the corresponding data file to export
Note
The storage path for screenshots and videos may vary in the first half depending on the device model, but the latter half of the path is identical.
Most recommended: via the Photos app + iCloud (automatic sync)
This is the most seamless method.
Steps: Ensure your Vision Pro is logged in with your Apple ID, and in Settings > Photos, enable "iCloud Photos."
Sync: Screenshots and videos captured on your Vision Pro will automatically upload.
Retrieval: After a few minutes (depending on the video size), you can directly view and download these files in the Photos app on your iPhone, iPad, or Mac.
AirDrop
If you only need to export specific screenshots or quickly transfer them to a nearby device, AirDrop is the best option.
Open the Photos app on your Vision Pro.
Locate the image or video you want to export and tap the share button (the square icon with an arrow).
Tap AirDrop and select your Mac or iPhone.
AirPlay
If you want to export large files, you can use the following method:
Enable "AirPlay Receiver" on your Mac (Settings > General > AirPlay & Handoff).
Use the share function on your Vision Pro to directly send files to a specified folder on your Mac.
File feedback
Submit the collected screenshots and screen recordings to the EasyAR technical support team.
