Table of Contents

Collect VST Headset Screenshots and Screen Recording Data

When an AR visual effect anomaly occurs on the VST device, please promptly save screenshots and screen recording files of the anomaly and feedback them to the EasyAR technical support team.

Screenshots

Click the corresponding button on the right-hand controller as shown in the figure to take a screenshot.

alt text

Screen Recordings

  1. Long-press the specified button on the right-hand controller as shown in the figure to start the screen recording function.
  2. Long-press the specified button on the right-hand controller again to stop the screen recording.

alt text

Note

After the screen recording function is enabled, a small red dot will appear in the upper-right corner of the Pico device's screen. After the screen recording stops, the small red dot in the upper-right corner of the Pico device's screen will disappear.

File Export

Export via a Windows computer:

  1. Connect to the computer.
  2. Read local files.
  3. Navigate to the device's file path: Internal shared storage\Pictures\Screenshots.
  4. Select the corresponding data files for export.
Note

The first part of the storage path for screenshots and videos may vary depending on the device model, but the second part of the path is exactly the same.

File Feedback

Send the collected screenshots and screen recording files to the EasyAR technical support team.

How to Clearly Communicate Visual Anomaly Issues