Table of Contents

Collecting vst headset screenshots and screen recording data

When vst devices exhibit abnormal ar visual effects, promptly save screenshots and screen recording files of the anomalies and report them to the easyar technical support team.

Screenshot

Press the button on the right controller as shown in the illustration to capture a screenshot.

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Screen recording

  1. Press and hold the designated button on the right controller as shown to start screen recording.

  2. Press and hold the same button again to stop screen recording.

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Note

After screen recording starts, a small red dot indicator will appear in the upper-right corner of the pico device screen.
This red dot disappears when screen recording stops.

File export

Export via windows pc:

  1. Connect to computer

  2. Access local files

  3. Navigate to: this pc\pico 4 ultra enterprise\internal shared storage\pictures\screenshots

  4. Export the corresponding data files

Note

The first part of the screenshot and video storage path may vary by device model, while the latter part remains identical.

File feedback

Report the collected screenshots and screen recordings to the easyar technical support team.

How to Clearly Convey Visual Anomaly Issues